These terms set out the rules that apply when you open and use a cricket168 account. Access to our platform and its services depends on your local law and eligible regions — please read this before you start.
Account Access Rules
Payment Terms Apply
Jurisdiction Dependent
Support Available
POLICY FRAMEWORK
How These Terms Govern Your Account
When you register and use your cricket168 account, you agree to the conditions set out on this page. These terms cover everything from account creation and wallet management to how disputes are handled and what happens if your account is flagged for review. We update these terms when our platform changes, and the version published here is always the one in effect. You will receive notice through your account if a material change affects how you use the service. Access to cricket168 is subject to the laws of your location. We do not confirm eligibility for any specific country or city — that determination rests with you based on your local law and eligible regions. If you continue to use the account after a policy update is published, that is taken as acceptance of the revised terms. Questions about what a specific clause means for your account can be sent to our support team directly through the contact routes listed on this page.
bKash
Rocket
Account Wallet
Local Payment
Eligible Regions
COVERAGE SCOPE
What These Terms Cover and What They Do Not
These terms apply specifically to your cricket168 account and the services we operate directly. Understanding where the policy begins and ends helps you know who to contact when something needs resolving.
Account Access
These terms govern how you create, maintain, and close your cricket168 account — including identity verification steps, login credentials, and the conditions under which access may be suspended or restored.
Transactions
Deposits and withdrawals made through your account wallet — including payments via bKash and Rocket — fall within scope. Transaction records are visible in your account history and are subject to these terms.
Site Content
Games, odds displays, promotional notices, and other content published on cricket168 are covered here. We reserve the right to change or remove content, and availability depends on your eligible region.
Third-Party Services
External payment processors, game content studios, and any services operated outside cricket168's direct control are not governed by these terms. Their own policies apply when you interact with those services.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
These terms are not one-sided. You have specific actions available to you at any time. If something in your account record looks incorrect — a transaction amount, a status flag, or a personal detail — you can raise it with our support team and we will review it. You also have the right to request a copy of the transaction history held in your account, accessible directly from your account wallet page without needing to contact support. If your circumstances change and you need to update the information on your account, the account settings section is where you start; some changes require verification before they take effect. For anything that cannot be resolved through self-service, our support routes are listed in the section below.
Review Records
Your full transaction history — including bKash and Rocket deposits and withdrawals — is available in your account wallet. No support request is needed to access it; log in and open the history tab.
Correct Account Details
Name, contact information, and payment details can be updated from account settings. Changes that affect your wallet or withdrawal path may require a short verification step before they go live.
Raise a Question
If a clause in these terms is unclear or you believe something has been applied incorrectly to your account, contact support with the specific transaction ID or account action in question so we can review it accurately.
Request Support
For issues that cannot be resolved through account settings or the transaction history page, our support team is reachable through the contact paths listed on this page. Include your account reference when you write in.
CONTACT ROUTES
How to Reach Us About These Terms
If these terms raise a question you cannot answer through your account page, use one of the contact routes below. Include your account username and a brief description of the issue so we can route it to the right team.
Live Chat
Open the chat window from your signed-in account page to connect with our support team directly about a terms question or account issue.
Email Support
Send a message to our support address listed in your account's help section. Include your account reference and the specific clause or transaction you are asking about.
Help Centre
The help section of your account contains published answers to common terms questions. Check there first — many account and policy queries are answered without needing to contact the team.
HOW WE HANDLE DATA
Data, Cookies, and Account Security Under This Policy
These are the key areas that govern how cricket168 handles your account data, cookie preferences, and the security of your information under this policy.
Data Retention
We hold account data for as long as your account is active and for a period after closure as required by our operational obligations. You can request details about what we hold by contacting support with your account reference.
Cookies
Our platform uses cookies to keep your session active and to remember preferences like language and payment method. You can manage cookie settings through your browser, though some features depend on session cookies to work correctly.
Account Security
Your account credentials are your responsibility to protect. If you believe your login has been compromised, change your password immediately from account settings and contact support to flag the issue for review.
Policy Change Requests
If you want to request a change to how your data is handled, or if you want to close your account and ask about data deletion, contact our support team directly. We will respond through the same channel you use to write in.
TERMS FAQ
Common Questions About These Terms
These questions cover what real account holders ask when they want to understand how our terms apply to their account and activity.
Do these terms apply to me if I am in Bangladesh?
Access to cricket168 depends on your local law and eligible regions. These terms apply to any account that is active on our platform. Whether access is permitted in your specific location is a question you need to answer based on the laws that apply to you.
What happens if the terms are updated while my account is active?
We publish the current version of our terms on this page and notify you through your account when a material change is made. Continuing to use your account after a notice is sent is taken as acceptance of the updated terms.
Can I get a copy of the terms I agreed to when I registered?
The version of the terms published here is the one currently in effect. If you need a record of what was in place at a specific date — for example, around a disputed transaction — contact our support team with the date and your account reference.
How do I dispute a transaction or flag an error on my account?
Open your account wallet, locate the transaction in your history, and note the transaction ID. Then contact support through live chat or email with that ID and a description of the issue. We review flagged transactions against our records and respond through the same channel.
Are my bKash and Rocket payments covered by these terms?
Yes. Any deposit or withdrawal processed through your account wallet — including payments made via bKash and Rocket — falls within the scope of these terms. The transaction record in your account history is the reference point for any query.
Who can I contact if I disagree with how a term has been applied?
Contact our support team through live chat or the email address in your account help section. Include your account reference, the relevant clause, and the specific account action or transaction in question so we can investigate and respond accurately.