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cricket168 collects only the information needed to run your account, process your bKash and Rocket transactions, and respond to your support requests. This policy explains what we gather, why we hold it, and the choices available to you — access and use depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — name, contact information, and the payment identifiers you use for bKash or Rocket deposits and withdrawals. We also record session data: the pages you open, the device type you use, and the actions you take while signed in. This helps us keep your account functioning correctly and lets our support team trace any transaction query you raise. Transaction records tied to your bKash or Rocket wallet activity are retained for as long as your account is active and for a period after closure, consistent with financial record-keeping obligations. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling your bKash or Rocket transfers — those partners are bound by data-handling agreements that limit use to the specific task. Cookies and similar tracking tools are used on this site to maintain your signed-in session, remember your preferences, and measure how pages perform. You can adjust cookie settings in your browser at any time, though disabling certain cookies may affect how your account loads. All access to this platform and the protections described here depend on your local law and eligible regions.
This policy governs personal data we process directly through the cricket168 platform. It does not extend to third-party websites linked from our pages, payment providers operating their own platforms, or any service outside our direct control. Understanding the boundary helps you know who to contact when a question arises.
Data you submit when creating or updating your cricket168 account — login credentials, contact details and wallet identifiers — falls fully within this policy. You can request a review or correction through your account settings or by contacting support.
Transaction data linked to bKash or Rocket activity processed through our platform is covered here. Records of amounts, timestamps and wallet references are held by us; the payment provider's own privacy terms govern data on their side of the transfer.
Browsing behaviour on our site — pages visited, session length and device type — is collected by us and covered by this policy. Cookie preferences can be adjusted in your browser settings without affecting your account credentials.
Links to external payment apps, verification tools or partner pages are not covered by this policy once you leave our domain. We recommend reading the privacy terms of any third-party service you connect with, including bKash and Rocket's own apps.
You have several concrete options when it comes to the personal data we hold. Reviewing your account details is straightforward — sign in, open the account section, and the information we hold on file is listed there. If any detail is incorrect, the edit fields on that page let you update it directly. For records you cannot change yourself — such as historical transaction logs tied to a bKash or Rocket payment — you can request a copy or ask us to clarify what is held by reaching out through the support route. If you believe data has been processed in a way that does not match this policy, raising that question through support is the right first step. We will acknowledge the query and follow up. Closing your account does not immediately erase all records; some transaction data is retained in line with financial record obligations for a defined period. If you want to understand what is kept after closure and for how long, send a specific question to our support team and we will give you a clear answer. All rights described here apply subject to your local law and eligible region.
Sign in and open the account section to see the personal details and payment wallet references we hold. Transaction history for bKash and Rocket activity is listed in the wallet area of your account.
Edit fields in the account section let you update contact information and payment identifiers directly. If a field is locked, contact support and we will walk you through the correction process.
If something in this policy is unclear or you believe your data has been handled incorrectly, our support team is the direct route. Open a support session and describe the specific concern — we respond to data queries as a distinct ticket type.
You can request account closure through support. We will confirm which data is deleted immediately, what is retained for the required financial record period, and when that retention window closes.
For any question about how we handle your data — whether it is a correction request, a query about your bKash transaction records, or a concern about data handling — these are the routes currently published on the site. Use the one that suits your situation; all three reach the same support function.
Open the chat icon from any signed-in page to start a support session. Describe your data question directly — the team handles privacy and account queries through the same channel.
Send your privacy query to the support email address published in the site footer. Include your registered contact detail and a brief description of the issue so the team can locate your account records.
The Help Centre, accessible from your signed-in account menu, covers common data and privacy questions. If your question is not answered there, it routes you directly to a support session.
We apply access controls so that only the account functions and support processes that need your data can reach it. Your bKash and Rocket payment identifiers are not stored in plain text; they are held in a format that limits exposure if a system issue occurs. Cookies used for session management expire when you sign out or after a defined idle period. Data retention periods depend on the type of record — account details, transaction logs and support correspondence are each held for different lengths of time based on operational and record-keeping requirements.
Account data — including your registered contact details and wallet references for bKash or Rocket — is accessible only to the account and support functions that require it. We do not give broad internal access to personal records.
Session cookies keep you signed in while you navigate the platform. You can clear or block cookies through your browser settings. Doing so will require you to sign in again on your next visit but does not alter your stored account data.
Transaction records tied to bKash and Rocket activity are retained for a defined period after the transaction date. Account profile data is held while your account is active. If you close your account and want to know the specific retention window, contact support.
When we update this policy, the revised version replaces the previous one on this page. We recommend checking this page periodically. If a change materially affects how your data is used, we will notify you through your registered contact route.
These are the questions about data handling, account records and contact rights that come up most often. If your question is not here, the support routes in the section above connect you directly to someone who can answer it.
We collect the details you enter at registration — name, contact information and the payment wallet identifiers you use for bKash or Rocket. We also collect session data such as device type and pages visited while you are signed in. We do not collect more than is needed to run your account.
Yes. Transaction records tied to your bKash or Rocket activity on this platform are held in your account history and retained for a defined period. You can view recent transactions in the wallet section of your signed-in account. For older records or a full export, contact support.
You can review your account details in the account section after signing in. Many fields can be edited directly. For locked fields — such as historical payment records — raise a correction or clarification request through live chat or the support email address published in the site footer.
We share data only with service partners that need it to carry out a specific task — for example, payment processors handling your bKash or Rocket transfers. Those partners are bound by data-handling agreements. We do not sell personal data or share it for unrelated marketing purposes.
Some data is deleted promptly on account closure; transaction records are retained for a defined period in line with financial record-keeping requirements. Contact support before or after closing your account to get a clear statement of what is kept, for how long, and how to request its removal once the retention period ends.
Open a support session through live chat or send a message to the email address in the site footer. Describe the specific concern and reference your account. We treat data queries as a distinct ticket type and will follow up with a clear response. All rights here apply subject to your local law and eligible region.